Wayfinding Solutions for BC Childrens and BC Women’s Hospital

THANK YOU PATIENTS AND FAMILIES-You let us know your wayfinding choice!

53.33% chose C
38.33% chose A
8.33% chose B

On July 17 you let us know which Wayfinding solution you liked the most!  Based on some of the comments that we received through email and the poll many people did not vote for Choice B because it was felt to be too clinical in nature and because it had hard lines and no colour.  Choice C was the clear winner for both patients and staff from a variety of our organizations.  There was a great deal of dicussion and question about the colour choices but these were “samples” only.

Your feedback was delivered to the Wayfinding committee and to the consultants.  The consultants went away and then came back with a proposed a solution that combined the preferred Choice C with the signage of Choice B. They explained that choice B was actually an international standard and (used in Airports for example) that this type of signage would become dated less quickly.   Since we need to keep in mind all of the different organizations on our campus:  BC Children’s, BC Women’s, BC Children’s Foundation/BC Women’s Foundation, St. Vincents Brock Fahrni Pavillion (elderly residents), Child & Family Research Institute, and UBC the best solution would be to create signage that will be neutral such as Choice B, have the softer lines, colours and features of Choice C, but still work with all types of decor and branding that each organization may use.

The Committee chose the combination choice.

Here is an example of what signage on Oak Street could look like.

Interior Wayfinding Signage Examples

Filling out our poll and sending your comments gave the consultants the feedback they needed to be able to provide us the patient and family view as well as allow them to provide a solution that will meet the needs of everyone on our campus. We’d love to know what you think so please leave a Comment!


Brought to you by the BC Children’s Hospital Patient and Family Advisory; the Sunnyhill Health Centre Patient and Family Advisory and the BC Women’s Hospital Neonatal Program Family Advisory.


About BC Children's Hospital & Sunny Hill Health Centre Patient & Family Advisory

We are Partners in Care Patient and Family Advisory Program to BC Children's Hospital, Sunny Hill Health Centre and BC Women's Hospital Neonatal Program.
This entry was posted in At BC Children's, At BC Women's, BCCH Parents in PJ's, BCCH Patient & Family Advisory, Help Build the New Hospital, Patient & Family Feedback, Rapid Feedback and tagged , , , , , . Bookmark the permalink.

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