BC Children’s Rapid Feedback Needed from patients, parents, caregivers

VPJPartners in Pajamas Project
BC Children’s Hospital Surgical Services needs rapid feedback from patients, former patients, parents and caregivers by January 16, 8:00am. 

Later this month the surgical services area of BC Children’s hospital is holding a Rapid Process Improvement Workshop (RPIW). This event over a period of a week is an opportunity to try new ideas and new ways of doing things. We are in the preparation and planning phase and would like your feedback so we can focus on making improvements to the thing you feel is important.
About the Pre-Admission Clinic
The pre-admission clinic at BC Children’s hospital currently operates from 8:30am until 3:00pm to see complex patients prior to surgery. We do a vital signs assessment, some teaching about what to expect on the day of surgery (repeated by an RN [registered nurse] who calls families the day before) and to have an aneasthetist meet the family. Sometimes lab work and a radiology visit are also needed.

What would be your ideal experience or what do you want from a pre-admission clinic visit?

If you have used the pre-admissions clinic you may also want to comment on what has worked for you and your family in the past and what has not? What changes do you feel would be beneficial, etc.  

Please leave a comment under this posting or reply to vcrompton@cw.bc.ca by January 16 at 8am.

If your family has used the pre-admission clinic you are also invited to participate in the Rapid Process improvement workshop. We are looking for someone to participate on January 25 and during the week of January 28-31 to give the patient and family viewpoint. If you could spare even and hour or two, or could participate via Skype please contact: Susan Greig at sgreig@cw.bc.ca.

Susan Greig, Partners in Care Family Liaison
BC Children’s Hospital
4480 Oak St.
Vancouver, BC

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About BC Children's Hospital & Sunny Hill Health Centre Patient & Family Advisory

We are Partners in Care Patient and Family Advisory Program to BC Children's Hospital, Sunny Hill Health Centre and BC Women's Hospital Neonatal Program.
This entry was posted in At BC Children's, BCCH Patient & Family Advisory, Partners in Pajamas, Rapid Feedback and tagged , , . Bookmark the permalink.

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